Contact Us
GENERAL CONTACT INFORMATION
California Prison Health Care Services
P.O. Box 4038
Sacramento, CA 95812-4038
Telephone: (916) 323-1923
Fax: (916) 323-1257
INMATE HEALTH CARE INQUIRY LINE
Telephone: (916) 324-1403
The California Prison Health Care Services maintains an
Inmate Health Care Inquiry Line to enable members of the public,
employees, and families of inmates to report concerns regarding the medical care provided
to inmates by the California Department of Corrections and Rehabilitation. In most instances,
concerns should be reported to the warden or chief medical officer before using the Inmate
Health Care Inquiry Line.
Callers may leave a voice mail message containing the details of their
concerns, and be assured that the California Prison Health Care Services will review all
reported medical care issues. Providing a written statement of concerns is most helpful,
as this will assist the California Health Care Services in quickly identifying the issues,
conducting any necessary research, and providing a prompt response.
Those individuals who submit issues of concern will receive a written
response within the guidelines of the Confidentiality of Medical Information Act (California
Civil Code ยง 56 et seq.), which requires written authorization by the patient to release
medical information. Patients must sign an Authorization For Release of
Health Care Records to permit release of medical information to any individual,
including family members. This form is available in the medical offices at all institutions.
To contact the California Prison Health Care Services by mail, write to:
California Prison Health Care Services
Controlled Correspondence Unit
P.O. Box 4038
Sacramento, CA 95812-4038
Or send a fax to (916) 327-3406 to the attention of the Controlled
Correspondence Unit.